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To person damaged by earthquake and storm and flood damage, fire

Last update date May 19, 2020

To person damaged by earthquake and storm and flood damage, fire

By submitting "certificate of damage / disaster book" to counters in charge such as ward offices, person damaged by earthquake and storm and flood damage, fire may receive following relief, support system. For more details, please refer to counter in charge.

"Certificate of damage / disaster book" is necessary to get relief, support system.
When we are damaged by disaster (earthquake and storm and flood damage) except fire, we accept Totsuka Ward government office deri proof application.
When we are damaged by fire, we accept certificate of damage / disaster application in Totsuka fire department.
(issuance of certificate of damage / disaster book is free.)

We go through the procedure at Totsuka Ward government office (when we apply for issuance of certificate of damage / disaster book by damage by disaster (earthquake and storm and flood damage) except fire)
ItemDepartment in chargePhone numberObjectContentsProcedure

Certificate of damage / disaster book

General Affairs Division
(the ninth floor 91st)

866-8307

Damage (destruction or flood above floor level of house) that we produced by disaster (earthquake and storm and flood damage) except fire applies

We list damage degree that we received by disaster

Please refer on application beforehand

We go through the procedure in Totsuka fire department (when we apply for issuance of certificate of damage / disaster book by damage by fire)
ItemDepartment in chargePhone numberObjectContentsProcedure

Certificate of damage / disaster book

Totsuka fire department

881-0119

Damage (destruction of house) that we produced by fire applies

We list damage degree that we received by disaster

Please refer on application beforehand


We go through the procedure at Totsuka Ward government office (when we apply for the next support)
ItemDepartment in chargePhone numberObjectContentsProcedure

Reduction of taxes of property tax, urban planning tax (land, house)

Tax Division house charge
(the seventh floor 73rd)
866-8368The damage such as houses 1/10 or moreWe remit the amount of a tax depending on degree of damage

For more details, please refer to counter in charge

Tax Division Land Section
(the seventh floor 73rd)
866-8361Person who was damaged by landslide, landslide
Person whom annual crop decreased 2/10 or more by farmland

Reduction of taxes of city prefectural tax

Tax Division City Tax Section
(the seventh floor 72nd)
866-8351Loss of house or household effects comes; loss 3/10 or more

The collection postponement of city tax

Tax Division Tax Receipt Section
(the seventh floor 72nd)
866-8386Person who has difficulty in payment, thing delivering to at 1:00The collection of city tax may be reprieved

National Health Insurance, The Long-term Care Insurance, reduction of taxes of premium of medical system for elder senior citizens

Insurance and Pension Division National Health Insurance Section
(the second floor seventh)

866-8449Person who suffered have 20% or more of assets such as houses damage by storm and flood damage, fire, earthquake disasterWe remit premium depending on degree of damage

National Health Insurance, The Long-term Care Insurance, elderly aged 75 or over medical care system
The collection postponement of premium of degree

Person whom we suffer damage for storm and flood damage, fire, earthquake disaster and do and cannot pay at 1:00The collection of premium may be reprieved

Reduction of taxes of co-payment of National Health Insurance

Insurance and Pension Division National Health Insurance Section
(the second floor sixth)

866-8450

More than partial destruction partial destructionReduction of taxes, the collection of premium is reprieved for a certain period of time.

Reduction of taxes of co-payment of medical system for elder senior citizens

Household where tolls such as houses have uniformity or less in 3/10 or more of the value and incomeCo-payment of medical expenses is remitted for a certain period of time.

Reduction of taxes of user burden of The Long-term Care Insurance

More than partial destruction partial destructionUser burden of The Long-term Care Insurance is exempted for a certain period of time.

Exemption of National Pension Plan (Kokumin Nenkin) premium

Insurance and Pension Division National Pension Plan Section
(the second floor fifth)

866-8441The damage of property price about 1/2 or moreWhen we were damaged to house, household effects, other property by disaster, we exempt premium
We exempt user burden of obstacle welfare service for a certain period of time

Elderly and Disabled Support Division person with a disability support charge (the second floor ninth)

866-8463Which uses obstacle welfare service to belong to household which suffered beyond partial destruction, partial destruction damageUser burden may be exempted for a certain period of time.

Reduction of taxes of nursery school childcare charges

Children and Families Support Division
(the second floor eighth)

866-8467More than partial destruction, partial destruction, it is flood above floor levelWe exempt childcare charges for a certain period of time

Support of disinfection

Health Sanitation Division Environmental Sanitation Section
(the sixth floor 64th)
866-8476Household which had inundation under floor in floorExplanation, conduct of disinfection method
We handle in other government offices
ItemDepartment in chargePhone numberObjectContentsProcedure
Reduction of taxes of wastes processing feeResources and Waste Recycling Bureau Tozuka office824-2580Fire, natural disasterWhen we carry in refuse which we produced by fires to survivors oneself facility, we remit only waste disposal treatment feeApplication procedure is necessary beforehand. In the case of application, please attach certificate of damage / disaster book
Temporary use of Municipal HousingHousing and Architecture Bureau Municipal Housing section671-2923It is the temporary free use system of Municipal HousingCertificate of damage / disaster book, resident certificate is necessary. For more details, please refer to counter in charge.
Reduction of taxes of water rateWater Works Bureau customer Service Center847-6262A part of the water rate is remittedFor more details, please refer to counter in charge
Consultation about management of medium and small-sized businessEconomic Affairs Bureau finance section671-2592We accept various consultation such as management, financing of medium and small-sized business.
Deduction from petty lossesTozuka tax office863-0011We can reduce all or part of income tax
Reduction of prefectural tax
(personal enterprise tax, real estate acquisition tax)
Tozuka prefectural tax office881-3911We can reduce all or part
Reduction of motor vehicle tax (jidosha-zei)Motor vehicle tax (jidosha-zei) Administration Office716-2111
In addition, (ex gratia payments)
ItemDepartment in chargePhone numberObjectContentsProcedure

Ex gratia payments

Health and Welfare Division
(the sixth floor 61st)
866-8418Fire, natural disasterI hand ex gratia payments to person (I investigate the situation of damage and authorize eligible people) who suffered constant damageFor more details, please refer to counter in charge
Totsuka Ward Council of Social Welfare※866-8434

Livelihood welfare funds

Money of disaster protection

Totsuka Ward Council of Social Welfare866-8434Low income household
(there is income standard)
When we lose house, household effects, life article in disaster, we perform fund loanYou attach quotation of certificate of damage / disaster book, necessary expense, and, within six months from the next month of ri evil, please submit. (visit in counter in charge about income standard and application method beforehand.)

※As money of condolence or ex gratia payment may be issued when there was human damage including the death and serious wound when we suffered, please refer.

List of relief, support systems (PDF: 148KB)

★In addition, there are various systems about survivors support. For more details, please confirm summary of various systems about Yokohama-shi survivors support.

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Totsuka Ward General Affairs Division

Telephone: 866-8307

Telephone: 866-8307

Fax: 881-0241

E-Mail address [email protected]

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Page ID: 268-920-348

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