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The Nishi Ward Office window congestion situation

Last update date July 1, 2020

The Family Registry Division window congestion situation (the outside site)
The Insurance and Pension Division seventh window congestion situation (the outside site)

Window congestion expectation (please click window number)

It is indication, and please just note that you may be different from the real congestion situation.

Family Registry Division/the first floor

The third window (PDF: 121KB) (entrance to school, transfer of transference, moving, transference Seal Registration my number card electron certificate special permanent resident certificate house indication elementary and junior high school)

Insurance and Pension Division/the first floor

The seventh window (PDF: 120KB) (inquiry National Health Insurance limit certificates of the amount of premium such as participation of National Health Insurance, The Long-term Care Insurance)

The seventh window particularly time to be crowded

  • Every Monday, Friday
  • The consecutive holidays first day
  • The every month beginning of the month, the end of the month
  • The end of March (time of moving of spring vacation)
  • The early April and early May (concentration with employment, Retirement of change of the fiscal year) ※It is crowded very much on weekdays in GW in beginning of April in particular, May.
  • The mid-June and mid-August (concentration such as inquiry, The Long-term Care Insurance-related update procedure for amount of premium, inquiry by national health insurance card update)

※Window may be crowded soon soon at 17:00 at 12:00.
※At window congestion time, call may become hard to lead to a lot of inquiries over telephone.

Tax Division/the fourth floor

The 44th window (PDF: 50KB) (report reception desk of personal residence tax)

The 45th window (PDF: 51KB) (tax proof issuance window)

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Inquiry to this page

City of Yokohama, Nishi Ward Family Registry Division, Tax Division, Insurance and Pension Division

Telephone: 045-320-8484 (main)

Telephone: 045-320-8484 (main)

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Page ID: 683-504-861

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