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In use of water supply

Last update date March 25, 2020

About fixed form article of water supply contract

Regulations about "fixed form article" are founded on April 1, 2020 by civil law revision of the enforcement and receive the application about contract of water supply.
It is said with "the entirety of article prepared for for the purpose of assuming contents of contract in the fixed form transactions by the authorized person" with fixed form article,
"The Yokohama-shi Channel regulations" that established conditions of water supply contract of supply and "Yokohama-shi Channel regulations enforcement official regulations" are fixed form article, and, in Motoichi, it is contents of contract.
Please confirm from the following link.
"The Yokohama-shi Channel regulations" (the outside site)
"Yokohama-shi Channel regulations enforcement official regulations" (the outside site)

1.Report of beginning to use, cancellation of water supply

When you cancel beginning to use or use, you contact Water Works Bureau customer Service Center up to three days before, or apply for water supply from the Internet newly.

2.Inspection of a meter of use quantity of water

We perform inspection of a meter of use quantity of water once in two months. (except beginning to use, cancellation)

3.Water rate

We calculate by use quantity of water.
Please refer to "structure of water rate" for rate.

4.Payment of water rate

We get rid of fund transfer, credit card and can choose the delivery notification payment.
In the case of fund transfer, credit card payment, (except continuation) takes time a little before we are replaced from the delivery notification.

5.Stop of water supply

(1) Nonpayment of rate payment

Please pay rate before the due date. When you cannot pay in spite of notification of re-three, as a general rule, we will stop water supply.

(2) Accident, disaster

We stop water supply out of necessity and, due to accident or disaster, may set a limit.

6.Exchange of water meter

We change water meter with burden of Water Works Bureau before validity being set with eight years by regulations of measurement, and reaching the expiration for official approval validity.

7.Possession of water supply equipment

As service pipes from divergence of water pipe in road to each domestic faucet become possession (property) of customer, please perform appropriate management.
In addition, customer asks from water meter to faucet in private water supply works shop (list of meter downstream side leak of water repair companies), and, about repair accompanied with trouble of water supply equipment, please repair.
Please refer to Water Works Bureau customer Service Center for repair on the road side from water meter.

Inquiry about water supply to Water Works Bureau customer Service Center

Water Works Bureau customer Service Center

Telephone: 045-847-6262 fax: 045-848-4281
※You run, and please be careful not to make any mistake

Inquiry to this page

Water Works Bureau water supply Service Department service promotion section (following telephone, FAX number is thing of customer Service Center)

Telephone: 045-847-6262

Telephone: 045-847-6262

Fax: 045-848-4281

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