- You are expected to pay Motoichi, water rate and sewerage system usage fee, and this site is available.
- As login ID and password are necessary to use this site,WEB membership site registration and loginPlease register from this.
We will mail password to request for rate of customer in approximately ten days. (but arrival of postcard may be late for examination.)
In addition, we will not issue login ID and password when new registration contents and customer information of the authorities have difference. When name that water supply is used and name of request for rate are different, please be careful.
- In the authorities, login ID and password will not answer at all.
- We cannot reissue login ID and password. Or please have loss of login ID and password of new registration again when you come to forget.
- After password subscribing, and being completed, it is modifiable. ※Password includes Masaru Hanabusa letter, British small letter, number by half size alphanumeric character each more than one character, and please set in eight characters.
- About application contents, please note that you may do confirmation.
- Please note that you may stop service without notice by update, maintenance of contents.
- About troubles such as communication line using customer and PC, we do not take responsibility in the authorities.
- When it is not logged in to membership site more than one year by registration, it becomes the cancellation of a contract automatically.
- Please note that customer may not operate normally by the Internet environment you have.
- Environment that has been checked the operation of of this service is as follows.
Environment (as of February 28, 2018) of WEB membership site operation check finished
|Windows10||InternetExplorer11, Chrome63.0.x, Firefox57.0, Edge|
|MacOS X Yosemite10.10.1||Chrome63.0.x, Firefox57.0, Safari10.x|
|iPad iOS10.3.2||Chrome3.0.x, Firefox10.4, Safari10.x|
■About rate inquiry
About use quantity of water and water rate, sewerage system usage fee of Address which had you register, we can confirm change of charged amount for the past 2 years by graph.
■About update time of rate inquiry information
At update time of rate inquiry information, updated time varies according to payment methods.
■The delivery notification payment
- Data which read meter for from Monday to Thursday are updated on "Monday of the next week".
- Data which read meter on Friday are updated on "Monday of yoku々shu".
■Fund transfer payment
- Customer of 13th transfer: We are updated on "Monday of the second week or the third week" of the inspection of a meter next month.
- Customer of 29th transfer: We are updated on "Monday of the fourth week or the fifth week" of the inspection of a meter next month.
We are updated on "Monday of the second week or the third week" of the inspection of a meter next month.
※As for both payment methods, in the case of holiday, Monday equal to update day is updated on next business day.
■About plastic credit application by the Internet
- When we hope for plastic credit on the Internet,WEB membership siteWe pass, and, after the login, registration is possible from "application for card payment".
- Procedure page is WEB site of "Japan card network" which City of Yokohama, Water Works Bureau entrusts with.
- On using this service, for securing of security "Communication coding method TLS1.2We assume use of "required.
- After moving to procedure page, "use of water supply contents" (Address), please register "credit card information".
- When we cannot confirm the effectiveness of credit card, we cannot complete procedure. Please refer to contracted credit card company.
- When there are defects of input information after the application for plastic credit, we may contact with mail.
■About additional function of customer number
- We register plural use places by one login ID and password, and you can see each use quantity of water, water rate, sewerage system usage fee, charged amount.
- As login ID and password are necessary every customer number to register "addition of customer number,"WEB membership site new registrationWe would like this.
- Please choose "addition of customer number" among my page after WEB member login. The number that we can add does not have the upper limit.
- As login becomes invalid as for login ID and the password that we added unless we delete after the addition, please be careful.
- Additional original login ID and loss of password or when came to forget new registration when is done, added customer number is canceled, and it becomes possible login by login ID every customer number and password.