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Trouble of water supply

Last update date April 1, 2019

Q
Water leaks water from road.
A

Please call Water Works Bureau customer Service Center.
In the winter season in particular, freeze happens and is very dangerous. I would like cooperation.

Q
It does not stop even if we close faucet
A

In this case it is thought that it is caused by deterioration of packing.
As packing exchange of general faucet (single faucet of 13mm) is not very serious thing, you buy in home centers, and please change.

Q
About leak of water of restroom
A

As you cannot repair in Water Works Bureau when water of restroom does not stop, please ask for repair to private water supply works shop.
List of meter downstream side leak of water repair companies
When restroom has been clogged up, we cannot treat in Water Works Bureau. Please consult with setting, construction supplier of restroom or Yokohama-shi drainage-designated construction shop.

Q
Repair company and contact information when water supply of home broke down
A
Contact information

Contents

Contact information

It is repaired leak of water on the road side by water meter
When it is not revealed whether that road is side is the faucet side by leak of water of meter neighborhood from water meter

Water Works Bureau customer Service Center

From water meter leak of water repair and leak of water survey by faucet side (identification of leak of water place)

The meter downstream side leak of water repair company

Confirmation (※) of having leak of water or not

Water Works Bureau customer Service Center

(※) With confirmation of having leak of water or not, we do not pinpoint leak of water place for confirmation by viewing without digging. There became more remarkably much use quantity of water, but, as example, performs confirmation of presence of water leak with cause for free of customer attendance in customer's house that confirmation methods of leak of water with water meter do not understand.
About leak of water investigation (identification of leak of water place) and leak of water repair, please ask for repair to private water supply works shop (list of meter downstream side leak of water repair companies).
For details, please confirm page of repair of water supply.

Builder illustration of leak of water repair
[figure of reference]


Q
About application for water supply works
A

Please apply for water supply works such as new establishment, remodeling, removal of water supply equipment to Yokohama-shi designated water supply equipment construction company.
List of Yokohama-shi designated water supply equipment construction companies

Q
Does it cost travel expenses of the Water Works Bureau staff?
A

We are not having travel expenses such as leak of water investigation or the quality of the water investigation now.

Inquiry about water supply to Water Works Bureau customer Service Center

Water Works Bureau customer Service Center

Telephone: 045-847-6262 fax: 045-848-4281
※You run, and please be careful not to make any mistake

Inquiry to this page

Water Works Bureau water supply Service Department water supply maintenance section

Telephone: 045-671-3069

Telephone: 045-671-3069

Fax: 045-212-1167

E-Mail address [email protected]

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Page ID: 726-480-666

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