Council for Yokohama-shi consumer life
Yokohama-shi consumer life fact-finding (from May, 2011 to June conduct)
Summary version (PDF: 337KB)
Report (PDF: 7,217KB)
※On, after 2012, utilizing Yokohama e questionnaire, and pushing forward measure business; refer to.
You can see count result of conduct "questionnaire about consumer life" from this in 2020.
The handling of dispute item results
(1) "Dispute item which affects the purchase of beauty appliance in beauty treatment salon and health food"
Report "summary" (PDF: 12KB) and "report" (PDF: 65KB)
(2) "Dispute item which affects the purchase contract of the learning teaching materials"
Report "summary" (PDF: 27KB) and "report" (PDF: 93KB)
(3) "Dispute item which affects pay nursing home entering contract"
Report "summary" (PDF: 19KB) and "report" (PDF: 129KB)
※Because dispute item on reference is decided based on reference requirements in council for Yokohama-shi consumer life,
There is possibility that is not referred when we report, and there is request from people about dispute processing.
Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
Person who does not have can download free of charge from Adobe company.
To downloading of Adobe Acrobat Reader DC