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Yokohama-shi consumer life fact-finding, the handling of dispute item results

Last update date July 27, 2020

Living of consumers

Council for Yokohama-shi consumer life

Yokohama-shi consumer life fact-finding (from May, 2011 to June conduct)

pdfSummary version (PDF: 337KB)

pdfReport (PDF: 7,217KB)

※On, after 2012, utilizing Yokohama e questionnaire, and pushing forward measure business; refer to.
You can see count result of conduct "questionnaire about consumer life" from this in 2020.

The handling of dispute item results

(1) "Dispute item which affects the purchase of beauty appliance in beauty treatment salon and health food"
pdfReport "summary" (PDF: 12KB) and pdf"report" (PDF: 65KB)
(2) "Dispute item which affects the purchase contract of the learning teaching materials"
pdfReport "summary" (PDF: 27KB) and pdf"report" (PDF: 93KB)
(3) "Dispute item which affects pay nursing home entering contract"
pdfReport "summary" (PDF: 19KB) and pdf"report" (PDF: 129KB)

※Because dispute item on reference is decided based on reference requirements in council for Yokohama-shi consumer life,
There is possibility that is not referred when we report, and there is request from people about dispute processing.

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Person who does not have can download free of charge from Adobe company.
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Inquiry to this page

Economic Affairs Bureau civic economic Labor Relations Division consumption economy section

Telephone: 045-671-2584

Telephone: 045-671-2584

Fax: 045-664-9533

E-Mail address [email protected]

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