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Citizen counselor's office (Yokohama City Hall the third floor)

Last update date August 3, 2020

News from citizen counselor's office

We restarted specialized consultation that stopped for prevention of infection spread of new coronavirus infectious disease partly from July 1

* Consultation that we carry out
Legal advice (telephone consultation, reservation system)
Traffic accident consultation (no appointment necessary)
* Consultation that reopened from Wednesday, July 1
Judicial scrivener consultation (telephone consultation, reservation system)
Residential land building consultation (telephone consultation, reservation system)
Authentication consultation (telephone consultation, reservation system)
* Consultation to stop sequentially
Human rights consultation
※Based on the recent situation, we stop consultation by interview for the time being, and it is said that it is only telephone consultation.
In addition, we may stop consultation itself depending on the situation. We will tell on this occasion on homepage.
We cannot have counselor confirm documents in the case of telephone consultation beforehand. Please explain orally in consultation time.
Person who did not need consultation, please do call of cancellation beforehand by all means. Cancellation without contact is included in the consultation use number of times. It is precious consultation frame. I would like cooperation.

There is substituted consultation about consultation to stop.

About move of city hall

Citizen counselor's office moved to the third floor of the city hall on Monday, May 18, 2020 from old government building.
Have the wrong on the use; please be careful that there is not.

We changed rule of the use of citizen's counselor's office from consultation to April 1, 2020

We carried out law (lawyer) consultation that we performed in citizen counselor's office and judicial scrivener consultation in rule of "the same item once limit" until now,
We changed rule of the use for consultation more on April 1, 2020 (Raiwa 2).
In new rule
・Law (lawyer) consultation → It is less than two times of one in the year at "the number of times" not "item"
・Judicial scrivener consultation → It is less than one time of one in the year at "the number of times" not "item"
We do this.
※We call March 31 "the year" in the next year from April 1.
We were not able to talk about divorce for "the same item once limit" by this rule change again so far when we talked by divorce once
We come to be able to talk about law (lawyer) from April, 2020 to twice in the year.

Specialized consultation status (once a day update)

 We guide status of specialized consultation performing in citizen's counselor's offices such as legal advices by lawyer.

Consultation in citizen counselor's office

We make reservation at window of telephone and citizen's counselor's office from the same day one week ago.
We accept legal advice by night from 1st of consultation month.
In the case of rests agency day such as Saturdays, Sundays and holidays, we accept reservation of which consultation from weekdays after the next day.
Reception hours is from 8:45 on weekdays to 17:15. (receptionist of window is until 17:00.)
Telephone: 045-671-2306/FAX: 045-663-3433

List of consultation  ※Contents are changed for new coronavirus infectious disease extended prevention now

Classification The conduct date and time Consultation time   Contents Counselor

Legal advice
(by appointment only)
Only as for the telephone

From Monday to Friday
9:00-12:00
13:00-16:00

Less than 25 minutes 

Overall legal question
※It is "the number of times" not "item"
It is less than two times of one in the year in conjunction with the night

Lawyer ※Specialty
The field is not available

Night legal advice
(by appointment only)
Only as for the telephone

Every month third fourth Wednesday
18:00-20:30
Less than 25 minutes

Overall legal question
※It is "the number of times" not "item"
It is less than two times of one in the year in conjunction with noon

Lawyer ※Specialty
The field is not available

Judicial scrivener consultation
(by appointment only)
Only as for the telephone

From Monday to Thursday
13:00-16:00
Less than 25 minutes

Debt rearranging (1.4 million or less),
The inheritance, the real estate registration, adult guardianship
※It is "the number of times" not "item"
Less than one time of one in the year

Authorized judicial scrivener

Residential land building consultation
(by appointment only)
Only as for the telephone

Every Monday
10:00-12:00
13:00-16:00
Less than 35 minutes Buying and selling, lease of real estate Residential land building transactions business
Member of association

Human rights consultation
(by appointment only)
Under stop

Every Wednesday
13:00-16:00
Less than 40 minutes

Human rights including discrimination and unfair handling
Consultation that we are assigned to this

Civil Rights Commissioner

Authentication consultation
(by appointment only)
Only as for the telephone

Every month first third Friday
13:00-15:00
Less than 25 minutes Will, any tutelage contract ・
Attested documents such as leases
Notary public

Traffic accident consultation
(no appointment necessary)

From Monday to Friday
9:00-12:00
13:00-16:00
Method, insurance claim of settlement out of court Traffic accident counselor

Municipal administration public consultation
(no appointment necessary)

From Monday to Friday
8:45-17:15
Consultation, inquiry about municipal administration City officials

Information for specialized consultation

We perform lawyer, interview consultation by specialized counselors such as judicial scriveners and consultation about municipal administration by city officials targeting at Yokohama citizens (as for working, the attendance at school, impossible).
In this consultation, we do not perform making of documents such as contract or answer and check. In addition, we cannot ask specialty counselor in charge for solution to problem and concrete work directly.
As we keep secret and do not announce at all, please consult about consultation contents in peace. In addition, about contents of consultation, we cannot answer inquiry after consultation.
In addition, in the case of next, you cannot use consultation of this citizen counselor's office.
・In the case of consultation with twice in the year, judicial scrivener consultation being beyond once in the year as for the legal advice
・Cases in conflict with regulations to fix for lawyer office regulations and judicial scrivener ethic.
※When duties, duties of each specialty counselor are established in law, it becomes consultation in the range.
※Depending on item of consultation, we may show around jurisdiction department than specialized consultation.

Person who needs sign-language interpreter and foreign language interpretation

The consultation space situation

Specialized consultation (the nearest station: Minato Mirai Line Bashamichi Station, JR, municipal subway Sakuragicho Station) on the third floor of the city hall (citizen counselor's office)

As of Friday, July 10 4:00 p.m.                        No - conduct that there is no X space that there are 0 spaces in in                  
Time Day Law Judicial scrivener It is built of house Human rights Authentication
July 13 MON X * *

-  

-  
July 14 TUE X *
July 15 WED X * X
July 16 THU * *
July 17 FRI * *

For prevention of infection spread of new coronavirus infectious disease, legal advice becomes conduct only for telephone consultation.
Each consultation of judicial scrivener, house-built authentication reopened by telephone consultation from July 1 (human rights consultation is stopping).
We accept reservation of consultation from the same day one week ago.
Telephone: 045-671-2306/FAX: 045-663-3433

Night legal advice: The third floor of the city hall (citizen counselor's office) (the nearest station: Minato Mirai Line Bashamichi Station, JR, municipal subway Sakuragicho Station)

No X space where there are 0 spaces in consultation every month by night on 4 second Wednesday                     
Time Day Status

July 8

WED

The end

July 22

WED

*

We accept reservation of consultation by night from the first day of the month.
We carry out by telephone consultation about legal advice by night.
In addition, we may stop consultation itself depending on the situation. We will tell on this occasion on homepage.
Telephone: 045-671-2306/FAX: 045-663-3433

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Inquiry to this page

City of Yokohama, Civic Affairs Bureau public hearing consultation section citizen counselor's office

Telephone: 045-671-2306

Telephone: 045-671-2306

Fax: 045-663-3433

E-Mail address [email protected]

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