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Information about the hotel business method

Last update date July 22, 2020

About is concerned with outbreak of patients with new coronavirus infectious disease, alerting

After December, 2019, patient occurrence report continues in all parts of the world since plural outbreak of new coronavirus infectious disease were reported around Chinese Hubei Wuhan City. The hotel business facility managers, please carry out infectious disease prophylaxis in each facility.
In addition, we ask you to cooperate as follows as the infectious disease concerned may develop in tourist during stay in accommodations.

  1. When we pressure to work on accurate mention to visitors' book for hotel guest, and patients with infectious disease concerned occur, and Yokohama-shi public health center will grasp the situation about hotel guest as epidemic survey, please cooperate with reporting about hotel guest. Let's perform mention, storage of visitors' book appropriately (PDF: 638KB)
  2. For hotel guest, perform reporting about new coronavirus infectious disease; when fever, respiratory organs symptom (a cough) develops together, please tell to report to the accommodations side by all means.
  3. Such as when hotel guest offers the onset according to 2 mentioned above during stay in accommodations, letting wear mask, and recommending to have a medical examination after having contacted medical facility beforehand, and introducing in medical facility; please support. In addition, you let the place wait in the case of (definition, please identify this) such as cases that are close contact, and please inform each ward Health and Welfare Division that person with onset was settled with patients with new coronavirus infectious disease immediately.
  4. For employee of the accommodations, please publicize to carry out infection prophylaxis such as brisk hand-washing and "cough etiquette" (mask wearing when we have symptoms such as a cough). Particularly, you let hotel guest who had proposal of the onset wear mask about 3 employees who coped mentioned above, and please carry out hand-washing after correspondence thoroughly. The staff who coped strengthens physical condition management during around two weeks and lets medical institution have a medical examination when fever and respiratory symptom (a cough) appeared, and please take appropriate correspondence.

In addition, we cannot refuse accommodation only by the reason of having stayed in area where outbreak of new coronavirus infectious disease is confirmed. (February 5, 2020 Ministry of Health, Labour and Welfare notice (PDF: on 125KB) and July 3, 2020 desk work notification (PDF: 146KB)) (PDF: 146KB)

※About new coronavirus infectious disease, look at the following pages.
About new coronavirus infectious disease (Health and Social Welfare Bureau health security section)
About response to new coronavirus infectious disease in the accommodations such as inns (February 5, 2020 Ministry of Health, Labour and Welfare notice) (PDF: 125KB)
About response to new coronavirus infectious disease in the accommodations such as inns (July 3, 2020 Ministry of Health, Labour and Welfare desk work contact) (PDF: 146KB)
About reinforcement of quarantine inspection for new coronavirus infectious disease (April 3, 2020 Ministry of Health, Labour and Welfare desk work contact) (PDF: 78KB)

About new coronavirus infectious disease (the outside site) (external link: Ministry of Health, Labour and Welfare)
... each one knows possible measures for new coronavirus infectious disease; and in this way ... (the outside site) (external link: the Prime Minister's office)
Overseas safe information: Danger, spot, wide area information › People's Republic of China (China) › infectious disease danger information (the outside site) (external link: Ministry of Foreign Affairs)
Announcement of call center for foreign tourists (the outside site) (external link: Japan Tourism Agency)

※Special consultation desk for accommodation companies where decrease of foreign tourist who assumed infectious diseases origin faces change of management environment

Window setting place: Kanto Department of Transportation sightseeing department sightseeing Planning Division

Telephone: 045-211-1255

Fax: 045-211-7270

Please take desk work contact (March 5, 2020) of Ministry of Health, Labour and Welfare and Japan Tourism Agency into account about support about new coronavirus infectious disease (PDF: 1,122KB)

To person who utilizes house, and is going to begin offer of accommodation service based on the hotel business method

So-called "vacation rental" to let you stay at vacant rooms of house for a fee through intermediate sites of the Internet spreads out recently.

You utilize all or part of house (detached residence, apartment house), and receive the hotel charges,
When we offer accommodation service,
We perform report based on the staying in house business method, or it is necessary to receive patente based on the hotel business method.

It is this about staying in house business (vacation rental)

It is necessary to meet standards of structure facilities or setting place of facility to acquire patente based on the hotel business method.
Please consult beforehand by all means to public health center (Health and Welfare Center Health Sanitation Division of ward).

To accommodation service thinking about the use

Facility where the facility concerned did report based on the staying in house business method when used accommodation service or,
Please confirm that it is facility which received patente based on the hotel business method.

It is glanced through facility reporting based on the staying in house business method in Yokohama-shi

List of facilities receiving permission based on the hotel business method in Yokohama-shi (as of December 13, 2019) (PDF: 213KB)

※About business classification in list of facilities receiving permission based on the hotel business method by the hotel business law revision of June 15, 2018,
"Hotel business" and "inn business" become "inn, hotel business" now.

※About facility where inquiry about the hotel business permission facility and illegal business are doubted, please connect with Health and Welfare Center Health Sanitation Division of ward where facility is located.

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Inquiry to this page

Health and Social Welfare Bureau health security department Health Sanitation Division

Telephone: 045-671-2456

Telephone: 045-671-2456

Fax: 045-641-6074

E-Mail address [email protected]

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