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Information for municipal funeral hall

Last update date March 19, 2019

 Funeral hall managed by Yokohama-shi is mainly facility to cremate.
 In addition, funeral hall is facility to hold wake, funeral service.

Table of contents (we move to the item when we click each item.)

What's New

Funeral hall introduction

Facility summary (cremator, rest room, funeral hall)

That deal with use of funeral hall; ask; instructions

Reservation of cremator, funeral hall

Link (confirmation of the facility space situation) to reservation-related page

Others

Notice

 (about setting of the cremation frames which do not use rest room in southern funeral hall)
 In the funeral hall in southern Yokohama-shi, we set the cremation frames which did not use rest room newly and decided to try, and to carry out.
 For details, please see page (the outside site) about setting of the cremation frames which do not use rest room in southern funeral hall.

Funeral hall introduction

List of municipal funeral halls

List of municipal funeral halls (about contact information, traffic guidance, please click each facility name.)
Facility name The location
Kuboyama funeral hall 3-1, Motokubocho, Nishi-ku
Tozuka funeral hall 10-5, Torigaoka, Totsuka-ku
Southern funeral hall 1, Mizukicho, Kanazawa-ku
Northern funeral hall 5125-1, Nagatsutacho, Midori-ku

 Nishiterao crematory (Kanagawa Ward) of private funeral hall is in Yokohama-shi other than the municipal management 4 funeral hall mentioned above.
 For details, please call in Nishiterao crematory (phone number: 045-421-0850).

The closure day of municipal funeral hall

 About the closure day of each funeral hall, look at funeral hall closure sunny place (PDF: 185KB) managed by Yokohama-shi.

  • January 1 and January 2: We make the closure about all funeral halls.
  • Special day that carries events in its trail day: We are doing with the closure day for apparatus check, but, about some funeral halls, open.
  • The Autumnal Equinox Day and the Vernal Equinox Day: Because neighboring roads are crowded about Kuboyama funeral hall and southern funeral hall, we make the closure.

Facility summary (cremator, rest room)

The number of cremator, the rest rooms

The number of cremator, the rest rooms in each funeral hall
Facility name The number of the cremators The number of the rest rooms
Kuboyama funeral hall 12 furnaces 12 (for 40)
Tozuka funeral hall 6 furnaces Eight (in five rooms in three rooms for 40 for 20)
Southern funeral hall 10 furnaces

Seven (for 40)
It is available as 20 business by arranging partitioning about two of seven rooms for 40 when you want (but it is limited in some time). When you want 20 business, please call in southern funeral hall by the day before of the use day.

Northern funeral hall 16 furnaces

16 (in 14 rooms in two rooms for 40 for 20)


 (explanatory note) Rest room is available as waiting rooms such as the bereaved in waiting time cremating.

The use time for cremation, rest room

Use of cremation rate, rest room rate

  • Cremation rate is common throughout municipal 4 funeral hall. When we use rest room in waiting time cremating, it takes use of rest room rate separately.
  • Address of resident certificate in the death of the dead is in Yokohama-shi, or cremation rate and use of rest room rate are different whether there is in other municipalities (the suburbs) (address of parents, in the case of some human body, it is address of resident certificate of applicant and, in the case of dead fetus child, judges).
List of cremation rates
Division The Yokohama city Other municipalities (the suburbs)
10 years or older 12,000 yen 50,000 yen
Under 10 years old 8,000 yen 34,000 yen
Dead fetus child 2,400 yen 10,000 yen
Some human body 2,400 yen 10,000 yen

List of use of rest room rates
Kind The Yokohama city Other municipalities (the suburbs)
40 business 5,000 yen 7,500 yen
It is for 20 (Tozuka, the southern part, the northern part) 2,500 yen 3,750 yen

Pet cremation

 In Tozuka funeral hall, we can cremate pet. For details, please see page of information for pet cremation.

Facility summary (funeral hall)

 There is funeral hall in Tozuka funeral hall, the southern part funeral hall, the northern part funeral hall.
 There is no funeral hall in Kuboyama funeral hall.

The number of the number of the funeral halls, the seats

The number of the number of the funeral halls in each funeral hall, the seats
Facility name Building number of floors The number of the halls The number of the seats
Tozuka funeral hall 2 stories Two (the first floor: one, the second floor: one) Each 64 seats of rooms
Southern funeral hall 2 stories Two (the first floor: one, the second floor: one)

The first floor: 48 seats

The second floor: 67 seats

Northern funeral hall 1 story Four (the first floor: four) Each 100 seats of rooms

Use of funeral hall time

  • It is cremation sunlight on the same day in the day before of cremation day, farewell ceremonial occasion on wake day.
  • The use time is uptime of hall including preparations, putting in order.
  • In 3 funeral halls (Tozuka funeral hall, the southern part funeral hall, the northern part funeral hall) with funeral hall, it is 21:30 at 7:30, the closing the gate time at the opening of a gate time.
At time of wake, funeral service and use of hall time
Facility name Hall name The use time of wake day The use time of farewell ceremonial occasion
Tozuka funeral hall The first-floor hall

Wake: From 18:00 to 19:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 10:00 to 11:00
(the use time: for from 9:00 to 12:00)

The second-floor hall

Wake: From 19:00 to 20:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 11:00 to 12:00
(the use time: for from 9:00 to 13:00)

Southern funeral hall The first-floor hall

Wake: From 18:00 to 19:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 10:00 to 11:00
(the use time: for from 9:00 to 12:00)

The second-floor hall

Wake: From 19:00 to 20:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 11:00 to 12:00
(the use time: for from 9:00 to 13:00)

Northern funeral hall Hall 1
(explanatory note)

Wake: From 19:00 to 20:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 11:00 to 12:00
(the use time: for from 9:00 to 13:00)

Hall 2

Wake: From 18:00 to 19:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 10:00 to 11:00
(the use time: for from 9:00 to 12:00)

Hall 3

Wake: From 19:00 to 20:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 11:00 to 12:00
(use time from 9:00 to 13:00)

Hall 4

Wake: From 18:00 to 19:00
(the use time: for from 15:00 to 21:00)

Funeral service: From 10:00 to 11:00
(use time from 9:00 to 12:00)


(about use of coliseum in funeral hall in northern explanatory note:)
 In northern funeral hall, it merges two rooms of hall 1 and hall 2 and can use as coliseum.
 In the case of use of coliseum, the use time of wake day and farewell ceremonial occasion is the same as the use time for hall 1.
 When you want coliseum, please consult beforehand by all means to northern funeral hall.

Use of funeral hall rate

 Address of resident certificate in the death of the dead is in Yokohama-shi, or use of each hall rate is different whether there is in other municipalities (the suburbs).

List of use of funeral hall rates
Facility name The Yokohama city Other municipalities (the suburbs)
Tozuka funeral hall Each room 50,000 yen Each room 75,000 yen
Southern funeral hall

Each room 50,000 yen

Each room 75,000 yen

Northern funeral hall
  • Use of one: Each room 80,000 yen
  • Use of coliseum: 220,000 yen
  • Use of one: Each room 120,000 yen
  • Use of coliseum: 330,000 yen

That deal with use of funeral hall; ask; instructions

 In the use of municipal funeral hall, we would appreciate your understanding the following things.

Matter which handles in funeral hall office, and is not done

 We handle, and, in funeral hall office, there is not about the next matter played outside cremation duties.

  • Custody such as telegram of condolence, placing flowers: We hope that we have funeral halls provide directly.
  • Funeral administration (including arrangement such as altar, dishes, flower arrangement): Please ask funeral suppliers.

Inquiries such as reservation information

  • About information (cremation date and time, full name, having cremation or not) to depend on cremation reservation, we cannot answer.
  • About funeral services to be practiced in funeral hall, we may not tell about all information by intention of soka.

In use of incinerator is careful

  • We cannot perform cremation if it does not pass after the death more than 24 hours (law Article 3 about graveyard, burial).
    But we can cremate infected people such as one kind of infectious disease and dead fetus child within pregnancy 24 weeks within 24 hours.
  • About fried bone after cremation, please leave (Yokohama-shi funeral hall regulations Article 4).
  • When you want, only for until collecting bones of cremation daily allowance day, share bone is possible (on the day, in the case of reception desk, please report).
    In one made share bone, we issue share bone certificate (per one piece, it takes issuance of 300 yen fee).
    In addition, we cannot issue share bone certificate later in funeral hall when share bone is not had on cremation daily allowance day.
  • About size of coffin which we can cremate in municipal funeral hall, it is different for each funeral hall. For detailsAbout size of coffin which can cremate (PDF: 186KB)Please see this.
  • When medical appliances such as pacemakers are put on the dead, please let know beforehand by all means to funeral hall.
    In addition, dioxin occurs and has you decline about grave goods which might lead to the damage of ashes.
    For detailsAbout grave goods ask (PDF: 159KB)Please see this.

In use of funeral hall is careful

  • When it uses funeral hall, it becomes condition to perform wake, funeral service, cremation in the same funeral hall.
  • Funeral supplier hopes that we do not leave hall basically during time of wake and funeral service (I would like correspondence of persons who attend a funeral and telegram of condolence affecting funeral service).
  • Sound facilities of funeral hall are different for each funeral hall. Please inquire for the reproducible media (cassette tape, CD) beforehand to each funeral hall.
  • Based on the Yokohama-shi gang exclusion regulations, we cannot lend hall for gang or antisocial power following it.

Photography in funeral hall

Because it is solemn place doing the last parting with the deceased, funeral hall has it is flat about shooting in the funeral hall (including rest room, funeral hall) and refrain. In addition, we would appreciate your declining from the viewpoint of rights of likeness such as persons who attend a funeral and privacy protection.

Other procedures (issuance of cremation certificate)

When I cremate in municipal funeral hall, on the day, on the back of the cremation permit which had you bring, I list cremation proof in funeral hall and return after collecting bones. It will take fee of 300 yen per one piece later when we lost cremation permit (thing which cremation proof in funeral hall was listed in) and hope for issuance of cremation certificate. When you want, please connect with funeral hall which you cremated.

Reservation of cremator, funeral hall

Civic advance reservation at the time of reservation

 Because cremation demand increases year by year in Yokohama-shi, and the situation that citizen's user is hard to make reservation occurs, about cremation and reservation of funeral hall, we are doing advance reservation toward the citizen. In addition, with citizen's one, address of resident certificate in the death of the dead points to in Yokohama-shi.

When we reserve only cremation

 When we reserve only cremation, citizen's person can reserve city outside from three days ago from 7 days before the use day (cremation day).
 In addition, there are not new reservation and reservation contents change (including cancellation) when it is past 15:00 on the day before of the use day.

Figure of image of cremation reservation period

When we reserve funeral hall

  • By reservation of funeral hall, wake, funeral service, cremation are reserved by lump (when they use funeral hall, it is condition that performs wake, funeral service, cremation in the same funeral hall).
  • The use day when we reserve funeral hall is date (the cremation day day before) of wake.
  • As for the reservation start of funeral hall, in the citizen's one, city outside becomes from two days ago from 6 days before the use day (wake day).
    In addition, there are not new reservation and reservation contents change (including cancellation) when it is past 15:00 on the day before of the use day.

Figure of image of funeral hall reservation period

Reservation method (toward the funeral manufacturer)

 In Yokohama-shi, we accept reservation by funeral hall reservation system.

In the case of the first reservation

 In the use of funeral hall reservation system, I would like application of supplier registration beforehand.
 Firstly please let supplier registration, change method for use of funeral hall reservation system know nitsuiteogo confirmation mine, required items to Health and Social Welfare Bureau Environment Facilities Division by fax (style option) (PDF: 60KB). If registration is completed, we will tell by fax than Environment Facilities Division.

Instructions that we deal with supplier registration
  • It takes time before registration is completed after having application. Please apply having margin at time (you cannot cope with sudden application registration).
  • Please apply for change of address and contact information clearly stating supplier cord and contents for change by document by all means.
  • Business hours of Environment Facilities Division is from 8:45 of (except holiday) to 17:15 until Monday through Friday.
    As it becomes correspondence after next business day when we fax outside the time mentioned above and are transmitted, please understand.

When we register, and supplier already has registration cord

 By funeral hall reservation system, you can use the Internet reservation service or telephone reservation service with push line.

The use time for funeral hall reservation system

The use time: From 4:00 to 23:59
(about the overtime mentioned above, we stop system for maintenance.)

The Internet reservation service
Telephone reservation service (telephone automatic voice response service with push line)

Phone number 045-663-8771

  • At first, before reservation, please confirm the space situation of funeral hall to use. About confirmation of the space situation,Page (the outside site) of funeral hall reservation systemYou have you access this, or you are not crowded, and please choose inquiry of information by menu of telephone reservation service.
  • By telephone reservation service, cremation permits prepare for correct information of the dead at hand, and please input according to autoanswer message. (input of registration cord of 4 figures is necessary. Lower 4 figure of phone number that had you fill in confirmation cord in the case of supplier registration at reservation.)
  • When we want to confirm reply flow of sound to spread on the telephone,About automatic sound information for telephone reservation service (PDF: 89KB)Please see this.
Inquiry when system error occurred

When system error occurs by telephone reservation service or the Internet reservation service, please inquire for question, consultation about equal reservation system to Environment Facilities Division (phone number: 045-671-2450).

To person hoping for reservation in individuals without funeral supplier

 About work to be concerned with outside cremation duties such as conveyance of body or arrangement, encoffining of coffin, we cannot help the staff of municipal funeral hall.
 We can make an appointment even with personal person only when we can prepare all these in applicants.
 When we make a reservation for individual without funeral supplier, please consult with funeral hall in hope of use on the telephone directly.

Procedure of the day of the use and arrival time (toward the funeral manufacturer)

  • Firstly come over to funeral hall office, and, on the day of the use, in the case of reception desk, please submit permission to use funeral hall application and cremation permit (or reinterment permit). In addition, I list cremation proof in the back side and, about cremation permit, return after the cremation (when I return funerary urn, after collecting bones, I return together).
  • Come having margin at time to place a body in a coffin in use of cremator in time for cremation reservation frames. On the day please contact use funeral hall by all means when arrival of emergency is late with traffic conditions.
  • About funeral hall, we rent key from 15 minutes ago of the use of each hall wake start time. In addition, we would appreciate your finishing reception desk in office early as documents confirmation may take time.

Various style downloading

 We can download permission to use funeral hall applications about various styles from page of funeral hall-related style downloading (as it is in office of each funeral hall, on the day we can have you fill out in the case of reception desk).

Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
We can download one that you do not have gratis from Adobe company.
Get Adobe Acrobat Reader DCTo downloading of Adobe Acrobat Reader DC

Inquiry to this page

Health and Social Welfare Bureau health security department Environment Facilities Division

Telephone: 045-671-2450

Telephone: 045-671-2450

Fax: 045-664-6753

E-Mail address kf-kankyo@city.yokohama.jp

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