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FAQs

Last update date March 19, 2019

It is page of common question.

Q
Animal which we kept was missing
A

Lost pet may be protected variously in place. Let's ask the next organizations as soon as possible.
We will ask repeatedly around once in 2-3 days until pet returns to house.
In addition, let's look for the outskirts of home by yourself. After having got permission such as Neighborhood Associations, on local bulletin board notice of flyer
You borrow power of neighborhood, and please look for as much as possible.

Related organizations in one
(1) Ward Health and Welfare Center Health Sanitation Division of house itosono neighborhood
(2) The nearest police department
(3) Animal Hospital in neighborhood
(4) Animal protection center
Related organizations out of two
(1) Kanagawa animal protection center (the outside site) (telephone 0463-58-3411)
(2) Kawasaki-shi animal protection center (the outside site) (telephone 044-589-7137)
(3) Yokosuka-shi animal protection center (the outside site) (telephone 046-869-0040)
(4) Tokyo animal protection consultation center (the outside site) (telephone 042-581-7435)

Q
Procedure (when dog which we registered moved into in the city or when transferred in the suburbs) at the time of moving
A

(1) When we moved into in the city
   With dog's license tag of the former location, please can touch living ward Health and Welfare Center Health Sanitation Division.
   We replace with dog's license tag of Yokohama-shi free of charge. When you do not have dog's license tag, it becomes re-grant (fee 1,600 yen).
(2) When we are transferred in the suburbs
   Procedure in Yokohama-shi is not necessary.
   With dog's license tag of Yokohama-shi, please tell jurisdiction section of the house ino municipalities newly.

Q
Time when pet has died (dead)
A

(1) When dog has died, you tell Health and Welfare Center Health Sanitation Division of ward registering dog, and please cross registration.
  In addition, we accept cremation of pet in Tozuka funeral hall (telephone 045-864-7001). Or the details, please refer for homepage directly.
(2) When there is the body of dog and cat on street, please refer to Resources and Waste Recycling Bureau office of applicable ward.

Q
We were not able to keep dog which we raised or cat
A

Owner of animal must make an effort to breed for life.
When transfer is never found without continuing keeping animal by unavoidable circumstances, please consult with living ward Health and Welfare Center Health Sanitation Division.
For more details, please refer to page of if "we cannot keep dog or cat".

Q
We were bitten by dog (bitten)
A

When house dog bit people, by the next day of day when you knew the fact, please send to ward Health and Welfare Center Health Sanitation Division.
In addition, owner of dog which bit lets veterinarian check-up the dog within two days and must receive evaluation that does not suffer from rabies.

Q
When we import dog or cats from foreign countries or we export abroad
A

When we import dog, cat, monkey, fox, raccoon, skunks from foreign countries, prior report (until 40 days before we import) and inspection certificate of published by export country, import quarantine inspection in the country are necessary.
When we export, we perform quarantine inspection along condition of export destination. For more details, please refer to animal quarantine station (the outside site) (045-751-5973).
In addition, please file for deregistration of dog in ward Health and Welfare Center Health Sanitation Division with registration when you take dog registering abroad.

Q
There is dog escaping
A

Please connect with ward Health and Welfare Center Health Sanitation Division that there is dog escaping.

Q
Dog, cat which owner does not understand are hurt
A

Please connect with hurt dog, ward Health and Welfare Center Health Sanitation Division which cats are.
In the case of (Saturdays, Sundays and holidays, New Year holidays), please connect with Yokohama-shi call center in shut agency.

Q
Monkey hangs around downtown
A

Wild Japanese monkey which left group from the Tanzawa area may appear frequently in the city, but please watch calmly when you excite as you are dangerous.
Please connect with the police at the time of dangerous state.
In addition, please connect with ward Health and Welfare Center Health Sanitation Division or animal protection center when monkey considered that we were kept runs away.
In addition, inquiry about the wild birds and beasts such as raccoon dog, palm civet, domestic pigeon, crow, please confirm homepage at the Environmental Planning Bureau or Kanagawa environment agricultural administration station (the outside site).

Q
We are in trouble to feces and urine of cat without owner
A

We introduce methods keeping out cats.
For more details, please give me heogo * having a problem with cat without owner.

Inquiry to this page

Health and Social Welfare Bureau health security department animal protection center

Telephone: 045-471-2111

Telephone: 045-471-2111

Fax: 045-471-2133

E-Mail address [email protected]

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Page ID: 988-503-746

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