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From confirmation of fee of oversized garbage to application, you can go through the procedure on chat.

We have you file on chat, and, from confirmation such as the processing fee and shortest collection of oversized garbage days to application, it is possible for thing. In addition, we can talk with operator directly if we may not understand.

Last update date June 19, 2020

To person who had you apply for oversized garbage

Cancellation without permission increases.
When we are canceled, we would appreciate your performing procedure for application cancellation by all means.

About correspondence accompanied with new coronavirus infectious disease expansion

With new coronavirus infectious disease expansion, we cope after the emergency declaration cancellation as follows sequentially.
I apologize to citizen's all of you for the inconvenience, but would appreciate your cooperation.

About acceptance restrictions of oversized garbage in self-import facility

Because carry-ons to oversized garbage self import facility largely increase, and trouble to nearby traffic condition occurs, we set the upper limit to the acceptance number in each facility per day for the time being.
In addition, oversized garbage self import yard cannot enter inside before 9:00. As it might lead to traffic jam of nearby road, we would appreciate your coming by all means after 9:00.
In addition, application to Oversized Garbage Reception Center is necessary for carry-on to self-import facility beforehand. When there is not application, please note that carry-on is not possible.
※When we have you bring in to reduce contact opportunity with ⼈ and ⼈, we would appreciate your arriving by the minimum number of people.
※Discharge in facility would appreciate your going by yourself.

About shortening of Reception hours of Konan stockyard

For the prevention of new coronavirus infectious disease expansion, we will change Reception hours of Konan stockyard for the time being by 16:00 (usually until 21:00).
※It becomes similar about carry-on of recyclable garbage to Konan resource recovery center.

Chat start is this

From confirmation of the fee and shortest collection of oversized garbage day to application, you can go through the procedure on chat.
In addition, we inform of garbage separation except oversized garbage.
Furthermore, we can talk with operator on chat if we may not understand.
Please use.

Usage

  1. Please access chat screen.
  2. Please choose contents which you want to use among chat screen. In addition, you did application for oversized garbage in the past, but, regardless of the Internet, telephone, apply from the Internet reception desk (the outside site) as there are few input items in case of application and finishes which there is.

Fee, classification method
We check fee, classification method

Collection day, import day
We check collection day, import day

Application
We apply

Confirmation, change, cancellation
Confirmation, change, cancellation of application


We check fee of oversized garbage in the name and photograph

We check by the name

  1. Please choose cho beruo by the name.
  2. We inform of fee when we input like "fee of bicycle" when we want to know fee of oversized garbage.
  3. Garbage separation guidance except oversized garbage is possible, too. Please input the name of garbage which you want to take out.
  4. We can just apply if we know fee of oversized garbage.
  5. We can talk with operator directly if we may not understand.

We check in photograph

  1. Please choose cho beruo in photograph.
  2. We inform of fee when we send photograph which we took with smartphones from button in the screen lower left.
  3. We can just apply if we know fee of oversized garbage.
  4. We can talk with operator directly if we may not understand.

We check shortest collection day and import day of oversized garbage

We check the shortest collection day

  1. Please choose "we check the shortest collection day".
  2. Please input zip code and Address.
  3. The space situation of the latest collection day is displayed.
  4. We can just apply if we can confirm collection day.

We check the shortest import day

  1. Please choose "we check the shortest import day".
  2. Please choose import facility to hope for.
  3. The space situation of the latest import day is displayed.
  4. We can just apply if we can confirm import day.

We apply for collection and self-import

We apply

  1. Please choose "we apply".
  2. You choose required items, and, according to instructions of chat bot, please input.
  3. If input is completed all, "temporary reception desk completion email" arrives to e-mail address of registration. At this point, please be careful as application is not completed.
  4. As "this registration completion email" within 3rd arrives after temporary reception desk completion email arrived, please confirm by all means. With this registration completion email, procedure becomes completion.

Application
The use image

Others

We do confirmation, change, cancellation of application contents

  1. Please choose "confirmation, change, cancellation of application".
  2. From confirmation, change, cancellation of application contents, please choose contents to hope for.
  3. As exclusive URL has been sent to e-mail address that had you register at the time of application, please file with confirmation, change, cancellation screen each.

We talk with operator

  1. We can talk with operator if it may not be settled in chat bot on procedures.
  2. Please choose "we talk with operator".
  3. Please talk if connected to operator.
  4. It is connectable time to operator on Sunday from 8:30 except New Year holidays to 17:00

Inquiry to this page

Person in charge of Resources and Waste Recycling Bureau family system measures department Operations Section administration (inquiry of this page)

Telephone: 045-671-3815 ※Application for oversized garbage is not possible here.

Telephone: 045-671-3815 ※Application for oversized garbage is not possible here.

Fax: 045-662-1225 ※Application for oversized garbage is not possible here.

E-Mail address [email protected]

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