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FAQs

Last update date September 6, 2018

Q
When we make card, what is necessary thing?
A

You can confirm Address, and take (driver's license, health insurance card, student identification card).

Q
Must it be the person that makes card?
A

Even family in response to request of applicant can make, but confirms that we received request. In addition, thing which can identify Address as the name of applicant is necessary.

Q
You have lost card, but can you make new card immediately?
A

At first, you would contact library of the use on the telephone, and please visit to prevent abuse. Afterwards, we have you take out report of loss and issue temporary card. Temporary card can borrow book like normal card. We can prevent abuse by third party the other day. When we are not found, we can reissue after three weeks.
In addition, please be careful as function except search with Internet and search machine cannot use temporary card during use.

Q
Lost card was found.
A

Take temporary library card and found library card. We get found library card back to available state.

Q
Address changed.
A

When the office and school are not Yokohama-shi, person transferred to the suburbs return library card in the use qualification disappearing.
In the case of moving in the city, bring card to library that you can confirm new Address. We have you take out notification of change, and card is just available.

Q
It passes considerably after making card, is there expiration date?
A

From January, 2005, it should have been five years on expiration date of card. Please see request from City Library homepage, library in detail.
Please refer to library for person who does not know whether expiration date expires.

Q
May we lend another person card?
A

As a general rule, it is limited to the use only for the person. Family is replaced and can use, but confirms that we received request.

Q
We picked up card.
A

Sorry for your inconvenience, but please connect with library with mention to card.

Q
We want to cook several pieces of cards.
A

Card assumes one piece of limit per person. False registration is prohibited in Yokohama City Library rule (the outside site).

Q
When we borrow, what is necessary thing?
A

Library card is necessary. As for the person who has not made card yet, please give me library card nitsuiteogo *. I can hand card on the spot.

Q
How many one is it to? Period when we can borrow?
A

We can borrow until six books (include magazine, picture-story show), two weeks per person. (CD and DVD which are on as appendix do not enter number of books.)

Q
We want to know book borrowing and the time limit.
A

We can confirm with person of City Library homepage, in-hotel use search machine. Registration (the outside site) of password is necessary beforehand.
Or you have you ask at window, or please use information dial.

Q
We want to see list of books which we borrowed so far.
A

We do not save rental history for protection of privacy in library.

Q
May we lend other people book which we borrowed?
A

You are not expected. We have you handle in the responsibility of person in the name of card.

Q
We lost book (pollute) and put away.
A

Please consult with library which he/she borrowed. As a general rule, please repair the same book. In the case of minor, please repair by responsibility of protector.

Q
To borrow book not to be able to look for with search machine?
A

You are published, and please make a reservation for reservation application when it is of quite a recent date and wants book not to possess in City Library, and not to be able to look for with search machine. We can meet requirements as much as possible for examining the purchase in search of public library in Kanagawa. In addition, the borrowing from National Diet Library may be possible (pay). For more details, please refer to library.

Q
Are there CD and DVD?
A

We handle the seeing and hearing information about CD, DVD in Chuo-toshokan, but do not loan. You can watch only in Chuo-toshokan.

Q
Is there newspaper?
A

There are eight of Yomiuri, Japanese economy, Kanagawa, daily publication sports, Sankei, Japan Times every day the morning sun. As for the back number, other newspapers are kept morning sun, Kanagawa for one year two months for two years two months. As there is thing before two months ago in library, please request from window. In addition, compact edition of the Yomiuri Shimbun keeps to the latest issue after April, 1980 (Showa 55). (there is incomplete set on the way)

Q
Is there telephone book?
A

There are the Kanto district (Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa), Yamanashi, Nagano, thing of Niigata.

Q
Can you copy?
A

We can do it in the range of Copyright Act. Size of paper is four kinds, coin type, self-service of A3, B4, A4, B5. When rate is monochrome, in the case of one piece of 10 yen, color, in one piece of A3, 80 yen, B4, A4, B5 one piece are 50 yen regardless of size. With carry-on paper cannot copy.

Q
What is bookmobile?
A

Bookmobile "Hamakaze" goes around far-off area chiefly from library and, from Chuo-toshokan, performs personal rental. Library card is common with Yokohama City Library. To the first person, we issue library card on the spot. We can repay in Yokohama City Library whether book which we borrowed in bookmobile has you return at the time of patrol. We can return book which we borrowed in Yokohama City Library to bookmobile.
Please see information for City Library homepage, bookmobile in detail.

Q
We cannot return before time limit.
A

When a reservation is not made at the material, we get procedure for rental extension only for once. Period when we can postpone is 14 days from procedure day, but there become few postponed days for the days that exceeded time limit when it is past deadline for return. In addition, we cannot postpone when it is over more than 14 days. For more details, please see information for rental extension.
Person who cannot return by hospitalization, other unavoidable circumstances, please contact library which caught rental.

Q
We cannot return during the opening.
A

As there is the post for return, return during closing there.

Q
Can you return any place other than the place that you borrowed?
A

If it is Yokohama City Library, you can return either.

Q
Is book which we should have returned not returned?
A

Sorry for your inconvenience, but please connect with library which you borrowed. We investigate immediately.

Q
How many books is it to that we can make a reservation?
A

It is to six books.

Q
What kind of book is it that can make a reservation?
A

It is published book. You cannot make a reservation of material of non-release.
Even if magazine is released, until the reservation reception desk start date and time, you cannot make a reservation. For more details, please refer to library.

Q
To be reserved on the Internet?
A

At first, password registration (the outside site) is necessary. Afterwards, each material can make a reservation from online catalog (the outside site).
FAQs We put together about the Internet reservation, and please see.

Q
We want to read book of top and bottom in turn.
A

From online catalog machine machine in online catalog page and hall, we can appoint turn of receipt of book using function of "designated reservation receipt turn".
Or apply over window or telephone.

Q
Can I have contact if ready?
A

Person having e-mail address will inform by email as soon as we can prepare after the registration by password/e-mail address menu (the outside site). As you do not do notification except that, please confirm over search machine for City Library homepage, user, information dial, window, telephone by yourself.

Q
We want to know whether reserved book can prepare.
A

We can check with search machine for City Library homepage, user, information dial. When we want to check with search machine for person of homepage, in-hotel use, we would like registration (the outside site) of password beforehand.
In addition, we give E-mail to person who had you register e-mail address from library when we were able to prepare.

Q
How much is hold period? In addition, can you postpone the period?
A

Person choosing contact by E-mail is one week from transmission. Other people are one week after they confirm that they are ready by yourself. Thing that this period passed becomes handled as cancellation, and reservation information is removed. Please consult with library to receive about extension of hold period.

Q
When we do not visit all the time, how does reservation turn out?
A

Library does not cancel reservation without permission unless it was past time limit when we told. I would like confirmation of status by yourself regularly.

Q
Can the release planned book be reserved?
A

You cannot make a reservation of book of non-release.

Q
There is book wanting you to enter library.
A

You will use the book basically when you possess in one of Yokohama City Library. In addition, we may order even book which the city does not have from each local government library in the prefecture. After that, please consult at window when the purchase in particular is hoped for.

Q
We want to know turn of reservation.
A

We can confirm your status by status menu (the outside site). Number displayed in the right-side end of the title of a book is turn. I will check at window

Q
We want to see list of reserved books so far.
A

Current status can confirm by status menu (the outside site). You cannot confirm because you do not save history.

Q
What is reference?
A

When user does matter for inquiry and research, librarian does the help using materials and function of library and is job replying question. We accept even telephone and document. We accept reference by email in Chuo-toshokan.
In Yokohama City Library, the staff with qualification of librarian will answer question with responsibility.

Q
Does even what kind of thing have you answer?
A

Offer of information based on materials is possible, but, about question about legal advice, medical consultation, evaluation such as art, prize, quiz and homework, cannot answer.
In addition, when we cannot reply with information about Kanagawa library, we introduce special libraries about Chuo-toshokan and investigation contents and are doing inquiry directly.

Q
Is there place where we can study?
A

20 seats (as for four seats of them, exclusive use of member of society.general seat for the purpose of checking information about library There are number ticket system, first-come-first-served basis), 18 seats for elementary school student. There is not study hall.

Q
Is there parking lot?
A

There is for 21 by welfare center for the old and common use (free). It is limited to person for the purpose of this facility use.

Q
About restroom
A

Other than man and woman restroom, there is restroom for wheelchair (use of stroller is available, too). There is crib, too.

Q
Is carry-on of PC possible?
A

There are two seats of counter aside exclusive seats. It is principle that has power supply, but can use outlet in hall only when we use library material. Of camera, printer cannot use.

Q
Is there PC which can use the Internet?
A

There are two PCs which the Internet can read. One time of use of PC is unit for 30 minutes.
If there is not waiting next, extension of 30 minutes is possible. Up to three times of extension is possible.
In addition, printouts of screen are not made.
Please report to counter if you would like to use.

Q
About convex glasses, loupe
A

We loan out together at window. In addition, there is extended reading device, too.

Q
As it is hearing loss, we want to communicate by writing.
A

There is simple conversation by writing device on counter. Please come to window with "ear mark".
Ear mark
This mark is mark to mean that hearing is inconvenient. Because deaf person expressed that own ear was inconvenience by oneself, it was thought. When we talk with deaf person, consideration, which "we show lips clearly and talk" "communicates by writing", please. (the above-mentioned sentence reprints than homepage (outside site) of person of person with corporate judicial person all-Japan hearing loss, halfway hearing loss combination fair)

Q
Is there place that can eat and drink?
A

Principle eating and drinking are prohibited in attached other than water fountain, the hall. Please use sofa in lobby. We will inform about the nursing of baby at window.

Q
To person with child
A

Please by stroller casually. In addition, there is crib in ladies' room, restroom for person with a disability.
In library, picture book corner for babies offers various information to monograph for people that "picture book corner to come across for the first time" wants to know teens corner, children's book for teenagers from book of story for primary and secondary students. Please use with child. Librarian accepts consultation about children's book.
We introduce book which library recommends.

We read picture book in room of the elementary school student corner depths from 3:30 p.m. on first Tuesday and are doing picture-story show every month.
Object is children from 3 years old to second grader. I hand stamp card to child who participated. We give small present to child who talks, and collected five meeting stamps.
From every month again last Tuesday 11:00 a.m. of parent and child mainly on children's song and contact play talk, and perform fair.
Object is child and protector until 2 years old.
Talk about each schedule;, in schedule of meeting, is past; talk, and, as for the contents (the outside site) of meeting, please see this.

Q
What kind of service is it?
A

Targeting at blind people, it is service to perform meeting reading and recording book, rental of Braille magazine. In addition, we are physically disabled and perform mail rental of book than Chuo-toshokan to person having difficulty in visit to library.

Q
What is necessary to use?
A

At first, you use in Chuo-toshokan, and please register. It is person having disability certificate by residence, attendance at school, working in Yokohama-shi that can register. Apply for the nearest library about meeting reading if you finish registration. Apply for Chuo-toshokan (045-262-0050) about recording book, Braille magazine, mail rental.

It is corner that can bring in around ten books in limit in book which became disused at a time at home. You can take this book home freely. When you bring in, please fill in number of books on attached paper.

Q
We want to work as librarian of City Library
A

Please see Yokohama-shi staff adoption guidance.

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Inquiry to this page

Board of Education Secretariat Kanagawa library

Telephone: 045-434-4339

Telephone: 045-434-4339

Fax: 045-434-5168

E-Mail address [email protected]

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