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About Yokohama-shi mail request office work center

Last update date April 22, 2019

About the congestion situation with spring long holidays

By spring long holidays (from April 27 to May 6), request of certificate by mail is crowded now, too.
As we have time before shipment of certificate, it would appreciate your being understood.

Is going to send out; time

On after Friday, April 19, we are going to send out certificate about request that reached Yokohama-shi mail request office work center after May 7.
We hope that we have you request having margin in the days when certificate is requested by mail.
When you wish to acquire certificate in before consecutive holidays (until April 26), please use ward office Family Registry Division window and service counter in the city hall.

Is going to send out; time
Arrival time to Yokohama-shi mail request office work centerCertificate shipment time (plan)
Before Thursday, April 18, 2019

Until Friday, April 26, 2019
※When you have any questions about request documents and request contents, it may be after Tuesday, May 7, 2019 of the consecutive holidays.

After Friday, April 19, 2019

After Tuesday, May 7, 2019
※By confirmation such as postal circumstances or request contents, it may take days than usual before shipment of certificate.


About published by proof office work by mail request about copying of resident certificate or family register-related certificate, we performed until now at resident registration place, ward office of permanent address, but, in Motoichi, lump together in "Yokohama-shi mail request office work center" from February 3, 2014.
When you demand mail about copying of resident certificate or family register-related certificate, please send to "Yokohama-shi mail request office work center".


〒231-8307 1-6, Onoecho, Naka-ku, Yokohama-shi Yokohama-shi mail request office work center

The handling time

From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

Administration form

Private consignment <trust point: Convention service in Japan>

About indication of the days

  • By request by mail, it takes total days of the processing days and the round-trip mail carrier days. You usually anticipate around 10th, but please request with room until certificate arrives after mailing as the days may suffer by postal circumstances and factors such as holidays more.
  • In the case of dispatch, please examine the special delivery mail use in case of sending, return of documents.
  • You have any questions about case and documents and request contents which plural certificates were applied to for at a time, and cases that confirmation needs need the days for certificate making. Please note that you need the days before return than usual.

About the postage

At the time of sending of mail request, please be careful about amounts of money of stamp at the time of self-addressed envelope making.
When rate is short, we send back by "lack bill receipt clearing the room of people".
※When you want special delivery or registered mail, please put stamp of necessary share.

Base rate

It is 82 yen to 25 g of fixed form mail
It is 92 yen to 50 g of fixed form mail

Optional service

It takes rate separately.
The details of rate, please identify homepage (the outside site) of Japan Post Co., Ltd. for more information about rate.

When the use of international speed mail (EMS) is hoped for (at the time of request from foreign territory)

With charge of international speed mail (EMS) envelope, "50 yen (tax-included) per one international speed mail (EMS) envelope charges" is needed about grant request after July 28, 2017 (this center acceptance). As for the details, please give me mail request nitsuiteogo * of family register proof from foreign territory.

The handling certificate

Family register relations

  • All the family register matter certificate, certificate of family register (450 yen)
  • Family register individual matter certificate, certificate of partial family register (450 yen)
  • Part of family register matter certificate (450 yen)
  • Family register items mentioned certificate (because of one proof matter) (350 yen)
  • All the removal from a register matter certificate, partial copy of nullified family register (750 yen)
  • Removal from a register individual matter certificate, copy of nullified family register (750 yen)
  • Part of removal from a register matter certificate (750 yen)
  • Removal from a register items mentioned certificate (because of one proof matter) (450 yen)
  • aratameseiharakoseki*hon, abridgment (750 yen)
  • Acceptance certificate (350 yen)
  • Acceptance certificate (fine paper) (1,400 yen)
  • Notice items mentioned certificate (350 yen)
  • Single person certificate (300 yen)
  • Copying (300 yen) of tag of family register
  • Identification card (300 yen)
  • Non-being on the register roll certificate (300 yen)
  • Certificate (300 yen) of original family register preparing again
  • Report certificate (300 yen)
  • Paper submission certificate (300 yen)
  • Certificate to contract marriage (300 yen)
  • Copying (300 yen) of fire burial permission application
  • Notice book (free)
  • Permanent domicile change certificate (free)

Resident certificate relations

  • Copying (300 yen) of resident certificate
  • Resident certificate items mentioned certificate (300 yen)
  • Non-residence certificate (300 yen)
  • House indication change certificate (free)


  • Documents which are necessary in mail request vary according to claimer and certificates to request.
  • In the request to list in bill, it, please be said, "Director General of the ward concerned is addressed". (destination is the mail request office work center)
  • We handle transference report by mail at ward office of transference ward.
  • It does not deal with request of tax certificate in mail request office work center. For more details,Homepage (information for tax practice window "proof request by mail") of Yokohama city taxPlease see this. 

About fee

  • Please remit fee in fixed-amount money order (the savings window handling of Japan Post Bank, post office).
  • Please remit fee and the same amount so that change is not paid.
  • Validity of fixed-amount money order is six months from day of issuance. Please send thing having remaining validity more than one week.

About application method of main certificate

Inquiry about mail request

Phone number


FAX number


E-Mail address

Reception hours

From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

Inquiry to this page

Civic Affairs Bureau administration of a ward support department Counter Service Division

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address

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Page ID: 497-502-363

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