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About certificate of family register (all the family register matter certificate), certificate of partial family register (family register individual matter certificate)

Last update date May 15, 2019

Summary

We can request certificate of family register (all the family register matter certificate), certificate of partial family register (family register individual matter certificate) in Yokohama-shi in both Yokohama city ward office, service counters in the city hall.
We can demand even mail. There are resident certificate, permanent domicile in the city, and one having my number card (personal number card) can request even convenience store.
※About partial copy of nullified family register (all the removal from a register matter certificate), copy of nullified family register (all the removal from a register matter certificate), we cannot request at service counter in the city hall, convenience store. Please request by ward office or mail. (the details, please identify page about removal from a register, aratameseiharakoseki.)

When we request at window of ward office, service counter in the city hall

Person who can request

  • The people
    • In excellent column of family register person (the person) with mention
      If it is (e.g.,: husband and wife), we can request from excellent column of the same family register as the person between person with mention.
    • Spouse, lineal ascendant (parents), lineal descendant (children) of the person mentioned above
      Document (family register) that excellent column can identify kinsmanship with person with mention is necessary.
      But it is not necessary to have when we can confirm kinsmanship in family register in Yokohama-shi.
  • Third party
    Please list request reasons in detail when anyone other than such as the people mentioned above is claimers. When request reasons are not clear, we may demand offer of document. When it is not admitted that there is sufficient reason, we cannot issue certificate.

Request, the handling time

We can request even which ward office or service counter in the city hall.
But please request by ward office in Yokohama-shi or mail as you cannot request in service counter in the city hall in the case of partial copy of nullified family register (all the removal from a register matter certificate), copy of nullified family register (all the removal from a register matter certificate).
In addition, please be careful as electronic application is not possible.

Each Yokohama city ward office

Until Monday through Friday: From 8:45 a.m. to 5:00 p.m.
Second fourth Saturday: From 9:00 a.m. to noon (the details, please identify "about ward office window open agency of second fourth Saturday".)
※Holiday, New Year holidays are rest agencies

Service counter in the city hall in Yokohama-shi

Until Monday through Friday from 7:00 a.m. 30 to 7:00 p.m.
From Saturday and Sunday 9:00 a.m. to 5:00 p.m.
※Holiday, New Year holidays are rest agencies

Instructions

About certified copy, abridgment of family register which is not computerized, I cannot hand open agency overtime of ward office on the spot.

Thing necessary for request

  • Identity verification documents of person who came to window
  • Proxy (only as for the proxy/agent)
    Sample (PDF: 76KB) of proxyPerson (or lineal ascendant, lineal descendant) with mention, please make this in excellent column of family register for reference.
  • Documents which can identify request authority
    When we cannot confirm kinsmanship only in family register of Yokohama-shi, we can confirm kinsmanship and confirm family register of municipality at window. In addition, document which authority of request can identify is necessary when third party requests. For details, please confirm to ward office Family Registry Division of request.

Expense (fee)

One 450 yen
We may exempt fee by rule of laws and ordinances including case to submit to pension office for pension receipt. The details, please identify page about fee of certificate of family register and resident certificate.

Style, entry example

List of windows of each ward office Family Registry Division

List of Family Registry Division windows of each ward office
Ward office nameWindowTelephoneFax
Aoba Ward government office Family Registry DivisionThe Aoba Ward the second floor of the government office 23rd045-978-2233045-978-2418
Asahi Ward government office Family Registry DivisionThe Asahi Ward the first floor of the government office seventh045-954-6031045-955-4411
Izumi Ward government office Family Registry DivisionThe Izumi Ward the second floor of the government office 202nd045-800-2341045-800-2508
Isogo Ward government office Family Registry DivisionThe Isogo Ward the second floor of the government office fifth045-750-2345045-750-2535
Kanagawa Ward government office Family Registry DivisionThe Kanagawa Ward government office the first floor of the annex 105th045-411-7031045-324-3586
Kanazawa Ward government office Family Registry DivisionThe Kanazawa Ward the second floor of the government office 208th045-788-7731045-701-5234
Konan Ward government office Family Registry DivisionThe Konan Ward the second floor of the government office second045-847-8331045-841-1281
Kohoku Ward government office Family Registry DivisionThe Kohoku Ward the first floor of the government office second045-540-2250045-540-2260
Sakae Ward government office Family Registry DivisionThe first floor of the Sakae Ward government office Main Building twelfth045-894-8340045-894-3413
Seya Ward government office Family Registry DivisionThe Seya Ward the second floor of the government office 24th045-367-5641045-362-1488
Tsuzuki Ward   government office Family Registry DivisionThe Tsuzuki Ward   the second floor of the government office thirteenth045-948-2255045-948-2259
Tsurumi Ward government office Family Registry DivisionThe Tsurumi Ward the second floor of the government office third045-510-1700045-510-1893
Totsuka Ward government office Family Registry DivisionThe Totsuka Ward the second floor of the government office first045-866-8331045-862-0657
Naka Ward Office Family Registry DivisionThe first floor of the Naka Ward Office Main Building045-224-8291045-224-8289
Nishi Ward Office Family Registry DivisionThe Nishi Ward Office the first floor fourth045-320-8331045-324-3585
Hodogaya Ward government office Family Registry DivisionThe first floor of the Hodogaya Ward government office Main Building second045-334-6231045-335-6781
Midori Ward government office Family Registry DivisionThe Midori Ward the second floor of the government office 24th045-930-2247045-930-2255
Minami Ward government office Family Registry DivisionThe Minami Ward the second floor of the government office eleventh045-341-1115045-341-1123

When we request by mail

About indication of the days

  • By request by mail, it takes total days of the processing days and the round-trip mail carrier days. You usually anticipate around 10th, but please request with room until certificate arrives after mailing as the days may suffer by postal circumstances and factors such as holidays more.
  • In the case of dispatch, please examine the special delivery mail use in case of sending, return of documents.
  • You have any questions about case and documents and request contents which plural certificates were applied to for at a time, and cases that confirmation needs need the days for certificate making. Please note that you need the days before return than usual.

Person who can request

  • The people
    • In excellent column of family register person (the person) with mention
      If it is (e.g.,: husband and wife), we can request from excellent column of the same family register as the person between person with mention.
    • Spouse, lineal ascendant (parents), lineal descendant (children) of the person mentioned above
      Document (family register) that excellent column can identify kinsmanship with person with mention is necessary.
      But it is not necessary when we can confirm kinsmanship in family register in Yokohama-shi.
  • Third party
    Please list request reasons in detail when anyone other than such as the people mentioned above is claimers. When request reasons are not clear, we may demand offer of document.
    When it is not admitted that there is sufficient reason, we cannot issue certificate.

Request, the handling time

Yokohama-shi mail request office work center (it deals with mail request of all Yokohama-shi wards in a lump)

Destination

〒231-8307 1-6, Onoecho, Naka-ku, Yokohama-shi Yokohama-shi mail request office work center

The handling time

From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

Necessary thing (documents to send)

  • Bill
    • (for mail) bills (PDF: 2,906KB) such as family register certificates
    • Signature or signature is necessary for bill. When you print claimer name, please seal by all means.
    • Writing implements which can delete letters such as pencils hope that they do not use.
    • Please fill in phone number to get of communication by all means in the daytime. (as inquiry that entry of phone number grieves at may return cases not to be possible, about any questions of documents and request contents, please be careful.)
  • Copying of identity verification documents which address was listed in
    Driver's license, my number card (personal number card) or Basic Resident Register card, residence card with photograph or special permanent resident certificate (certificate of alien registration), health insurance card
    • "Copy of mask which full name is listed" in and "copy of mask which address is listed" in are necessary.
    • As you cannot confirm address with passport (passport), please send other documents.
  • Fee (fixed-amount money order or money sent by registered mail)
    One 450 yen
    • We may exempt fee by rule of laws and ordinances including case to submit to pension office for pension receipt. The detailsPage about fee of certificate of family register and resident certificatePlease see this.
    • Fixed-amount money order hopes that we have you remit fee and the same amount so that change is not paid.
    • Validity of fixed-amount money order is six months from day of issuance. We hope that we have you send thing that there is around one week remaining validity.
    • When you request from foreign territory, please enclose international postal order. (we do not need mention to "Pay To" column)
      About request from foreign territory the detailsPage about mail request of family register proof from foreign territoryPlease see this.
  • Self-addressed envelope
    You fill in return address address (address listed in "copying of identity verification documents which address was listed" in mentioned above), and please attach stamp.
    • We reply to address (making resident registration) of claimer when claimer is individual.
    • We reply to the location of claimer (corporation) when claimer is corporation.
    • When other return addresses are hoped for; beforehandYokohama-shi mail request office work centerYou pass, and please confirm.
  • Proxy (only as for the proxy/agent)
    Sample (PDF: 76KB) of proxy Person (or lineal ascendant, lineal descendant) with mention, please make this in excellent column of family register for reference.
  • Documents which can identify request authority
    When we cannot confirm kinsmanship only in family register of Yokohama-shi, we can confirm kinsmanship and need copying such as family register of municipality. In addition, document which authority of request can identify is necessary when third party requests. The detailsYokohama-shi mail request office work centerYou pass, and please confirm.

Expense (fee)

One 450 yen (fixed-amount money order or money sent by registered mail)

  • We may exempt fee by rule of laws and ordinances including case to submit to pension office for pension receipt. The detailsPage about fee of certificate of family register and resident certificatePlease see this.
  • Fixed-amount money order hopes that we have you remit fee and the same amount so that change is not paid.
  • Validity of fixed-amount money order is six months from day of issuance. We hope that we have you send thing that there is around one week remaining validity.
  • When you request from foreign territory, please enclose international postal order. (we do not need mention to "Pay To" column)
    About request from foreign territory the detailsPage about mail request of family register proof from foreign territoryPlease see this.

Style, entry example

When we request at convenience store

Person who can request

There are resident certificate, permanent domicile in the city, person who has my number card (personal number card)

Reception hours

From 9:00 a.m. on weekdays to 5:00 p.m.

Necessary thing

My number card (personal number card)

Expense (fee)

One 450 yen

Related link

Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
We can download one that you do not have gratis from Adobe company.
Get Adobe Acrobat Reader DCTo downloading of Adobe Acrobat Reader DC

Inquiry to this page

Civic Affairs Bureau administration of a ward support department Counter Service Division

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address sh-madoguchi@city.yokohama.jp

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