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About convenience store grant service

Last update date April 1, 2019

Notice

About suspension of convenience store grant service

For system maintenance, we stop convenience store grant service of certificate in the next schedule.
Grant of certificates such as resident certificate, please use ward office or service counter in the city hall.
[service stop day] The Wednesday, April 24, 2019 whole day

With convenience store grant

Using my number card, it is service that various certificates including copying of resident certificate can acquire with multi-copier installed in convenience stores of the whole country.

The service starting date

Monday, January 23, 2017

Available one

Which has my number card which stored electronic certificate for user proof in one performed resident registration of in Yokohama-shi

Please being careful

  • Card which is available by convenience store grant is only my number card. (not available with Basic Resident Register card, private seal registration document.)
  • Only one made Seal Registration in Yokohama-shi can acquire Seal Registration Certificate.
  • Only person with permanent domicile can acquire copying of tag of family register and family register (all, personal matter) certificate in Yokohama-shi.

Certificates which we can acquire

List of certificates which we can acquire
Certificate which we can acquire
(limited to resident in Yokohama-shi)
One grant fee Person who is targeted for request Remarks
Copying of resident certificate

250 yen

Only as for the person and same household We cannot acquire de-vote and my number, with resident certificate cord
Resident certificate items mentioned certificate 250 yen Only as for the person and same household We cannot acquire de-vote and my number, with resident certificate cord
Seal Registration Certificate 250 yen Only as for the person Only in the one made Seal Registration in Yokohama-shi
Copying (※) of tag of family register 250 yen Only as for the person and same family register In Yokohama-shi only in the one with permanent domicile
Family register (all, personal matter) certificate (※) 450 yen Only as for the person and same family register In Yokohama-shi only in the one with permanent domicile

(※) By residence in Yokohama-shi, one with permanent domicile, please refer to municipality with permanent domicile for copying of tag of family register certificate, family register in the suburbs.

The use time

From 6:30 a.m. to 11:00 p.m.
(without holiday except system stop day from December 29 to January 3)
※From 9:00 a.m. as for copying of tag of family register certificate and family register on weekdays to 5:00 p.m.

Convenient point of convenience store grant

It is available from early morning to the middle of the night.

It is available in holiday and the night when ward offices are not open.

The use time: From 6:30 a.m. to 11:00 p.m.
(without holiday except system stop day from December 29 to January 3)
※From 9:00 a.m. as for copying of tag of family register certificate and family register on weekdays to 5:00 p.m.

Fee becomes cheaper than window.

Fee becomes cheaper 50 yen than we acquire at windows such as ward offices.
Fee: One 250 yen (in the case of window one 300 yen)
※Family register certificate is fee of the same amount when we acquire at window. (one 450 yen)

As well as the city, it is available at about 54,000 stores of the whole country.

We become able to use at the next store. (limited to ※ circle Chicopee airplane setting store)

  • Seven-Eleven
  • FamilyMart
  • Lawson
  • Lawson Three F
  • MINISTOP
  • AEON RETAIL Co., Ltd.

※There are other available stores in the whole country.
 The details, please identify "store information (the outside site) that convenience store grant is available" to.

We use multi-copier installed in convenience store.

From application to grant, the person operates multi-copier.
By simple operation by touch panel while we look at guidance screen, entry of application is unnecessary, too.
※ Detailed operation method of multi-copier, please identify "the acquisition method (the outside site) of certificate".

Multi-copier of convenience store is copier which print of copy and photograph can play.

Security measures in convenience store grant

By various security measures, we keep personal information.

  1. As information is removed automatically, personal information does not remain to multi-copier.
  2. We prevent collecting lapse of memory of my number card and certificate by sound guidance.
  3. By exclusive network, coding of communication, we follow information from unauthorized access.

Preventive measures against various forgery, manipulation are taken on certificate which we acquired.


Image (real certificate becomes style of municipality designation) of certificate

※ The details of preventive measures against forgery, manipulation, please identify page (the outside site) of local public entity information system mechanism.

Instructions when we use convenience store grant

  • It is only the person having my number card that is available.
  • We cannot take advantage of the day when we received my number card. As the use is enabled from the next day when we received, please be careful.
  • When family register reports such as birth or marriage registration form are submitted, we need a fixed period of time before we reflect on family register certificate. Please be careful. Please contact ward office for the details.
  • Concerning system, we may not issue (cases that person planning transference is included in in case and household of certificate which handwriting postscript needs). Please contact ward office for the details.
  • Password when we use is password (four columns) of electronic certificate for user proof.
  • Please be careful when you get a wrong password consecutively three times as you are not available.
  • Refund, exchange of acquired certificate is not possible.
  • As it takes some time until certificate is printed, we hope that we do not leave the place to receipt of certificate.
  • The handling of certificate corresponding to rule of fee exemption is not possible. Ward officeService counter in the city hallPlease use this.
  • In addition, about my number card or notice cardNotice card my number card, electronic certificate",
  • About social security, tax number system (my number system)Social security, tax number system (my number system)Please confirm ".

For Foreigners (to foreigners) [convenience store grant multiple languages flyer (Leaflet)]

Others

Adobe Acrobat Reader DC (old Adobe Reader) is necessary to open file of Portable Document Format.
We can download one that you do not have gratis from Adobe company.
Get Adobe Acrobat Reader DCTo downloading of Adobe Acrobat Reader DC

Inquiry to this page

Civic Affairs Bureau administration of a ward support department Counter Service Division

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address sh-madoguchi@city.yokohama.jp

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Page ID: 118-637-145

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