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About receipt method of my number card

Last update date June 29, 2020

Important news
About Saturday open agency of July 25

On Saturday, July 25, we cannot conduct affairs about my number card (including electronic certificate) and Basic Resident Register card for nationwide system maintenance by local public entity information system mechanism (※).
Person (people who you have my Nanba - card, Basic Resident Register card, and do moving) needing expert skill continuance would like the next agency on another day.
I apologize for the inconvenience, but I would like understanding and cooperation.
※Corporation which carries out my Nanba - system-related systems construction
The details, please identify ward office window open agency nitsuiteogo of second fourth Saturday.

We have time in procedure about receipt for my number card

By the number of the application of May, 2020 of my Nanba - card having increased rapidly with 5 times (the last year moon mean ratio) of tsujoki, shipment of information for my Nanba - card notification about receipt have time from making a reservation.
For more details, shipment of information about receipt notification of my number card please confirm oitadaiteorimasuogo to making a reservation at time.

Attention

  1. Because receipt method varies according to wards to live, please be careful.
  2. You apply for my number card, and please receive that you have not received yet after checking receipt method early. When there is not receipt, application may be necessary some other time.

To person made final income tax return of tax using my number card

When final income tax return (e-Tax (national tax electron report, tax payment system)) of tax is done using my number card, deadline for final income tax return becomes until Thursday, April 16, 2020. We have you be careful in deadline for report, and I would like procedure about receipt and electronic certificate for my number card.
It is said that there is the situation that final income tax return (e-Tax) of tax using my number card is not available from relations such as system cooperation on day when we went through the procedure including receipt of card. Please be careful.

Flow to receipt

  1. After the card application, postcard arrives from Yokohama-shi
    ※As for the details about receipt reservation of card, please see advance reservations method of receipt.
  2. We fill in required items on postcard which arrived
  3. We receive card

※When we are applied at ward office of ward to live, we mail my number card to Address place. As for the details, please see case to apply for my number card at ward office window.

1.After the card application, postcard arrives from Yokohama-shi

After the application of my number card, postcard (grant notification) which listed receipt method of card arrives from ward office of ward to live.
Reservation of receipt may be necessary beforehand by ward to live. Please confirm whether reservation is necessary for the next table.

Ward office, list of unnecessary ward offices (we change some reservations system from April, 2020) which needs advance reservations of receipt
Reservation required
(please make a receipt reservation beforehand)
Advance reservations are not necessary
(come to ward office Family Registry Division directly)
It requires reservation only when we receive on second fourth Saturday
(※)

Asahi Ward
Kanagawa Ward
Kanazawa Ward
Konan Ward
Kohoku Ward
Seya Ward
Tsurumi Ward
Naka Ward
Hodogaya Ward
Midori Ward
Minami Ward

Isogo Ward
Sakae Ward
Tsuzuki Ward  
Totsuka Ward
Nishi Ward
Aoba Ward
Izumi Ward

※As for the Aoba Ward, Izumi Ward, notification of advance reservations is necessary for ward office Family Registry Division only when we receive on second fourth Saturday. When you receive weekdays, come to ward office Family Registry Division directly.

Advance reservations method of receipt

It is necessary for "reservation required" or the above living in ward of "it requires reservation only when we receive on second fourth Saturday" to have reservation of receipt beforehand.
(weekdays receiving does not need advance reservations in ※ Aoba Ward, Izumi Ward. Come to ward office directly.)

Confirmation method of reservation ID

You tear off the back side seal of postcard, and please confirm reservation ID listed on the left of postcard.

Registration method of reservation

Person who lives in ward of "reservation required"

Please make a reservation for Yokohama-shi my number card reservation system (the outside site).
We heard reservation acceptance until 30th. (when closed days 30 days later until open agency day of front of it)
Reservation receptionist is until 5:00 p.m. of the next agency preferred date day before.
In addition, person wanting telephone reservation, please contact the next exclusive dial.

Dial (we extend Reception hours from April, 2020) for exclusive use of Yokohama-shi my number card

Phone number 0120-769-706 (free)
Reception hours: It is 8:00 p.m. from 8:30 a.m. of Monday through Friday
It is 5:30 p.m. from 9:00 a.m. of Sundays and holidays, holiday and New Year holidays (12/29-1/3) on Saturday and Sunday
※When it is not connected by some IP telephone, please connect with 045-550-5454.
※Person with impaired hearing, language, please use fax (045-350-8484).

Person who lives in Aoba Ward, Izumi Ward

When receiving is hoped for on second fourth Saturday, notification of advance reservations is necessary for the next contact information.
(when you receive weekdays, come to ward office Family Registry Division directly.)

Contact information of Aoba Ward, Izumi Ward Family Registry Division
Aoba Ward045-978-2340
Izumi Ward045-800-2345
Reservation reception desk time limit

Reservation receptionist is until 5:00 p.m. of the next agency preferred date day before.

Card receipt time

Weekday From 8:45 a.m. to 5:00 p.m.
4 second Saturday: From 9:00 a.m. to noon (only in the morning)

2.We fill in required items on postcard which arrived

On date, you fill in Address beforehand, and you sign or sign your name, and please seal the back side (personal number card grant, electronic certificate issuance notification and inquiry book) of postcard.

We fill in Address, full name on the back of the postcard and display part sealing in red frame.
Entry column of postcard

About setting of password

As we have you set password at window in the case of my number card (personal number card) receipt, we hope that we decide password beforehand.
As for the details, please give me password nitsuiteogo * to set by my number card.

When other than applicant receives card, you confirm this by all means, and come to window out of necessity

Attention: It becomes the principle person to be able to receive my number card. When work is busy and cannot come to ward office for commuting, attending school, I do not hand toward substitution.

In the case of next, I hand card toward legal representative, any proxy/agent.

  1. When card applicant uses under 15 years old, adult guardianship system (in the case of card grant, company of applicant is necessary for this case)
    For details, please give me receipt nitsuiteogo * of my number card of under 15 years old or adult ward.
  2. When card applicant cannot come to grant place (ward office) by unavoidable reasons such as disease or physical obstacle (when we are careful, and job cannot come to ward office for the pressure, commuting, attending school, we do not correspond to unavoidable reason)
    For details, please give me receipt nitsuiteogo * of my number card by proxy/agent.

3.We receive card

Please receive grant of my number card (personal number card) at ward office Family Registry Division window. When you come to ward office, please use public transport as much as possible.
※By the situation of window, you may have to wait. Come with margin at time.

Please be careful

  • By system troubles, we may not issue on the spot.
  • In that case, we put by person-limited receipt mail at home and will mail my number card later. It is not necessary to have the next agency on ward office again.
  • When we perform mail by person-limited receipt mail, staff of ward office acts for input of password to enroll in my number card.
  • In addition, password that I took will scrap by cutting or dissolution processing appropriately after having kept with other application documents for a certain period of time. We can change password that we set after receipt of cards at home if you can download exclusive application software via the Internet. (we can change at ward office window.)

Belonging

  • Postcard (personal number card grant, electronic certificate issuance notification and inquiry book) which arrived from Yokohama-shi
  • Notice card (only as for the person issued my number card to for the first time)
  • Basic Resident Register card (only as for the person receiving grant)
  • Two points of identity verification materials
    With one point of "identity verification information belonging to photograph of the face which public office issued 1" "2 confirm name and address of or one point of information which full name and the date of birth can confirm".

※It is decided to keep identity verification information after copying on my number card grant by the paperwork points that Ministry of Internal Affairs and Communications sets as the nationwide handling standard. About copying of identity verification material and storage, thank you for your understanding beforehand.

※"Various documents which school name was listed" in which there is in grant notification which I sent assume documents (thing of proof discharge printing mark) proving that it is student of the school concerned.

Example of identity verification material
1: Identity verification material with photograph of the face which public office issued 2: Name and address of the person or material which the date of birth can identify as full name

(example): Basic Resident Register card (limited to with photograph), driver's license, driving career certificate (the grant date thing after April 1, 2012),
Residence card, special permanent resident certificate, passport, certificate of the physically disabled, mental patient health welfare notebook, nursing notebook

(example): Health insurance card, medical care certificate, identification of person insured, pension book, employee ID card, student identification card of The Long-term Care Insurance


Combination of identity verification materials example

  • Driver's license + health insurance card
  • Basic Resident Register card (with photograph) + employee ID card
  • Passport + pension books

About identity verification material

Person who has Basic Resident Register card, driver's license, driving career certificate (the grant date thing after April 1, 2012)

When identity verification is possible in information stored in IC tip in driver's licenses in the case of grant of my number card, by having you offer one point of identity verification information, card grant is possible. But input of password setting to this case, driver's license beforehand becomes required.
※Driver's license with IC tip is issued after January 4, 2009 (in the case of Kanagawa). As person that driver's license was acquired before January 4, 2009 does not gain IC tip, please be careful as you are not set about password either.

When you do not have identity verification material with photograph of the face which public office issued

With "postcard (personal number card grant, electronic certificate issuance notification and inquiry book) which arrived from Yokohama-shi" "2 bring name and address of or information which full name and the date of birth can confirm" two points.

  • About identity verification documents
    • Full name, Address is the latest thing, and take thing according with mention in resident certificate.
    • Identity verification documents that expiration date is set take thing in validity.
    • In the case of procedure, identity verification documents copies. Thank you for your understanding beforehand.
  • When you lose notice card and Basic Resident Register card, please report lost article to the police. (at window, we confirm number of report)
  • In addition, please refer to ward office Family Registry Division of ward to live when you have any questions.

Reference about my number system

As for the details, please see reference about my number system.

Inquiry to this page

Dial for exclusive use of Yokohama-shi my number card

Telephone: 0120-769-706

Telephone: 0120-769-706

Fax: 045-350-8484

Civic Affairs Bureau administration of a ward support department Counter Service Division (inquiry about notation of this page)

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address [email protected]

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Page ID: 354-328-780

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