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About congestion of commuter pass release window [please cooperate with congestion reducing]

During the time when each school closed under the influence of new coronavirus temporarily is reopened, it is expected that commuter pass release window of city bus, subway is crowded very much. We have you confirm the following contents in the customer purchasing commuter pass of city bus, subway from point of view carrying out the infection prevention thoroughly and would appreciate your cooperation in congestion reducing.

Last update date June 5, 2020

We can purchase commuter pass at all 1 subway stations

Main ticket classes which we can purchase at commuter pass release windows are as follows.
Window of transfer station including Yokohama Station is crowded in particular. Please use window of each place.

Commuter pass release window
 Business hoursSubway commuter passBus commuter pass

Blue Line Green Line ticket vendor
※Attending school (the continuation purchase of the new New Year degree beginning) is impossible

Every day

First train - 23:00



Blue Line Green Line station office

Every day
From 7:00 to 22:00

[IC, magnetism]


Customer Service Center
[Centerminami, Shin-Yokohama, Yokohama, Kamiooka]

From Monday to Friday from 10:00 to 20:00
Saturdays, Sundays, and holidays from 10:00 to 17:30

[IC, magnetism]

[IC, paper]
The bus commuter pass release placeYokohama Station East ExitFrom Monday to Saturday from 8:00 to 19:00
Sunday/Holiday from 8:00 to 18:00
[IC, paper]
Tsurumi Station East Exit, Nakayama station square, the Isogo station squareFrom Monday to Saturday from 10:00 to 19:00
Sunday/Holiday from 10:00 to 18:00
[IC, paper]
Yokodai station square, Wakabadai[26 days a month ... 5th, the following day]
From Monday to Saturday from 10:00 to 19:00
Sunday/Holiday from 10:00 to 18:00
[IC, paper]

Bus office
[Hodogaya, Wakabadai, Sengencho, Takigashira, Honmoku, Konan, green]

From Monday to Friday (except holiday)
From 10:00 to 19:00


[IC, paper]

Mobile PASMO (for Android™)
※Only as for commuting and the attending school considerably university or more

◇We can purchase common commuter pass of municipal bus and private bus at window handling bus commuter pass of paper.
◇The Yokodai station square, Wakabadai bus commuter pass release place is business from 23rd in February until 8th in January, April.

2 windows are crowded very much from around noon to the evening

We buy attending school commuter pass, and customer of request concentrates on, and, in usual, each window is crowded very much from around noon to after the evening.
Please use possible in time of the relatively vacant morning.
About bus commuter pass, please use bus office. (Kohoku, Tsurumi, Isogo is excluded)
We buy commuting commuter pass of subway, bus with IC, and the purchase with ticket vendor of each station is recommended to person of request.

We can purchase all 3 commuter passes from 14 days before the beginning to use

Commuter pass of subway, bus can purchase the new purchase, continuation purchase from 14 days before the beginning to use together.
For example, we can purchase from May 25 when we use from June 8.

The purchase of 4 attending school commuter passes needs the purchase application and certificate

Person purchasing attending school commuter pass come to commuter pass release window where person in charge is.
The purchase needs commuter pass purchase application and attending school certificate (or commuter pass purchase student identification card). But bus commuter pass which is younger than junior high student can purchase even identity verification documents (health insurance cards) which age can identify replacing with attending school certificate. Bus common commuter pass needs certificate knowing the attending school section.

5 commuter pass purchase applications come by downloading, entry beforehand

As a general rule, please stand in line of the purchase at window after having you fill out commuter pass purchase application. (excluded partly.)
Depending on the congestion situation, we may have you line up to have you fill out the purchase application.
We can purchase commuter pass more smoothly when we will bring on with print, note beforehand as we can download the purchase application from the following links.

We extend validity of certificate when we purchase 6 attending school commuter passes

Even if validity of attending school certificate expires for the time being, we handle after checking attendance at school by student identification cards.

Only person purchasing come to 7 windows

Even if the purchase time of commuter pass is normal time, the neighborhood of window is crowded with many people very much.
Only the person purchasing in window or substitute person hopes that you come.
When substitution purchases attending school commuter pass, certificate of signature person is necessary.

When you line up in 8 windows, please empty anteroposterior and distance

When we have windows form a line, we ask you to leave interval with anteroposterior customer.
At window with floor mark and standing in line Paul, please line up according to marks. There is window where we cannot install floor mark and standing in line Paul in.

I would like wearing of 9 masks and thorough alcohol disinfection of finger

When you come to window, please wear mask.
As you install alcohol antiseptic solution in window, please use.

If it is 10 mobile PASMO, we can purchase commuter pass while being at home

Even if do not come over to window if it is mobile PASMO, we can purchase commuter pass of subway, bus newly while being at home.
Commuting commuter pass, considerably university, technical school or more attending school commuter passes apply.
The commuter pass purchase with mobile PASMO can use your credit card. hama-eco card is available, too.
For more details, please see mobile PASMO homepage.
 ※Mobile PASMO applies to Android™ terminal for wallet mobile phone.
 ※Except some models with mobile Suica cannot coexist.

You do not line up and can buy commuter pass

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